We want you to feel informed and confident as you take this important step towards improving your well-being. If your questions aren’t covered, please don’t hesitate to reach out directly for more details.
We have a range of therapies offered by clinicians with differing qualifications and training. Therapy ranges to suit the client.
Many of our clinicians work for health insurance companies including AVIVA, AXA and Bupa or Local Authorities and legal aid. We charge according to the health insurance company fee structure, and bill them directly.
Therapists are responsible for setting their own fees as independent practitioners. Please see our meet the team page for each therapist charges. For private paying prices range:
You can pay by bank transfer, card or cash at our clinic or request invoicing.
We know once someone has made the decision and had the courage to seek support, they want to be seen quickly. Research shows that being seen within 8 weeks helps people make best use of their therapy. So we see people as soon as we can, and will offer you our first available appointment.
We do get busy, especially in evenings, and sometimes a preferred therapist may be full. If that is the case, we offer you an alternative suitable clinician if they can see you sooner. If you want to wait, we do hold waiting lists for each clinician. We ensure that people on our waiting list are seen within 12 weeks.
Yes, all our rooms are on the ground floor with disabled access, toilet and parking space. Please let us know if you require disabled parking space reserved.
Yes, when we take your referral please let us know any requests you have and we will do our best to help. Please look at our team page to see who works with us and let us know if you have a preference.
We offer a range of support for all types of life situations and difficulties, whether this is feeling you want to grow as a person, want support with making life choices or have low mood or other emotional problems. You are welcome to contact us to discuss whether the therapy we offer is the right option for you.
It might be that therapy or the therapy we offer is not suitable or right for you. Sometimes we might suggest another form of help as well as therapy; for example involvement of other professionals or your GP. If we or you think this is the case then we will guide you to other services that can help. We can offer for you to switch to another clinician if appropriate.
Sheffield Mental Health Guide has information for individuals struggling with their mental health and for those worried about others. Have a look at their website at https://www.sheffieldmentalhealth.co.uk/
In the NHS , Sheffield Talking Therapies (previously IAPT) offers a range of therapies and self-help services. Your GP can refer you and you can refer yourself. More information can be found at NHS Sheffield Talking Therapies
If you are a student at the University of Sheffield you can access SAMHS which is a mental health support service. More information can be found at Student Support Services department | Departments and services | The University of Sheffield. Visit Student wellbeing service | Sheffield Hallam University (shu.ac.uk) for Sheffield Hallam’s wellbeing services. Other universities will have their own mental health support in place, so please check locally.
If you work for the NHS you can follow this link: NHS England » Supporting our NHS people. If you work for other organisations, in house counselling services or occupational health may be able to assist.
BUPA and other health insurers have wellbeing advice and online resources for their members. Please contact your insurer or log into your insurance portal.
Please refer to question 11 for those who need urgent care.
Besides from therapy there are many things to do in Sheffield and beyond that could help maintain healthy wellbeing, boost mood or provide food for thought. Here are some of our ideas. Please note that we are not advertising specific services, or able to hold responsibility for these ideas. These are self-help tips and not intended to replace therapy.
Here are a list of Apps to help your mental health and here are some NHS recommended ones. Please note that you need to assure yourself of the privacy and efficacy of an app, as we cannot vouch for these.
We collect satisfaction surveys a month after you have left us. You will be emailed a link where you can provide feedback. You can complete this at any time. The link is here: https://forms.office.com/e/DX3KFbBGVT
If you have a concern or complaint please contact us for our complaint policy at info@taylored-psychology.co.uk, it can also be found here: Complaints Policy
We cannot and do not offer a 24 hour or crisis service.
If you or others are in immediate danger, call 999.
If you need urgent and crisis help or support call NHS 111 Mental Health option.
You can attend your GP and out of hours Emergency Departments for assessment and safekeeping.
Please visit https://www.sheffieldmentalhealth.co.uk/urgent-help/ for other information on urgent or crisis support.
Your journey to understanding, growth, and emotional balance starts here. At Taylored Psychology, we’re committed to providing a safe, supportive environment where your unique needs are met with care and expertise.
Don’t let uncertainty hold you back—reach out and discover how our tailored approach can make a difference in your life.
